Explore our FAQs

Yes, RELAZZ also provides other functions, such as boosting one's mood, reducing conditions that affect sleep (such as anxiety and stress), relieving mental fatigue, and increasing alertness upon waking up.

RELAZZ is formulated using 2 main ingredients, Lactium® milk protein hydrolysate from France and fermented rice germ extract from Japan.

Rest assured, RELAZZ is safe for consumption. Every batch of RELAZZ production undergoes stringent quality checking for heavy metal and microorganism tests from external accredited laboratories to ensure its safety and quality. RELAZZ is carefully manufactured in a GMP, HACCP, and MeSTI-certified facility and is also Halal-certified by JAKIM. Safety and quality are our utmost priority and we assure only the best products reach our customers.

Lactium® has shown to be physiologically effective about 1 hour after consumption. Nevertheless, a real sensation of well-being frequently appears after one week to 15 days. However, please note that the effects may vary according to different individuals.

Consume 1 sachet daily, 1 hour before bedtime.

People with sleeping disorders can take RELAZZ for the long term as it does not cause side effects. Other than that, Lactium® is also clinically proven that taking it for a long time does not cause any side effects. Furthermore, taking Lactium® for a long period of time can help consumers stay calm and cope with stress and anxiety better.

We do not recommend children take RELAZZ. RELAZZ is suitable for those who are 18 years old and above.

Yes. RELAZZ does not contain any synthetic hormones, it will not affect the consumer's menstrual cycle.

Although the ingredients in RELAZZ are derived from natural sources and safe for consumption, it is not recommended for pregnant women and breastfeeding mothers to consume RELAZZ since there is no safety clinical study conducted on pregnant women and breastfeeding mothers.

RELAZZ is verified by a third-party laboratory, ALS, and is proven that it is free from lactose.

RELAZZ is not suitable for vegans but it is suitable for those who practice lacto vegetarianism as it contains milk protein.

It is best to consume RELAZZ an hour before sleeping no matter the time of day. For example, if you sleep at 9 am, it is best to take RELAZZ at 8 am.

“CFU” is a colony-forming unit, which indicates the number of viable cells of probiotics in a product.

PROBIOME is not required to be refrigerated. This is because the probiotics in PROBIOME are freeze-dried and stable, hence they are less sensitive to temperature and they remain viable at room temperature. It is convenient for storage and travel.

PROBIOME is in capsule form, 500mg per capsule.

1-2 capsules per day.

It is recommended to take PROBIOME 30 minutes before a meal.

PROBIOME is recommended for people above 18 years old.

Yes. For people who cannot swallow a capsule, they can open the PROBIOME capsule, mix the powder with cool or room temperature water and drink it immediately.

Yes, there is no issue in taking PROBIOME with other supplements.

PROBIOME is using vegetable capsule which is suitable for both vegetarians and vegans.

Probiotics and prebiotics are generally safe for pregnant women. However, it is recommended to consult with a gynecologist before taking PROBIOME.

Yes, people with lactose intolerance can take PROBIOME. In fact, probiotic products can also help in improving lactose intolerance and its symptoms.

Generally, as probiotics are living organisms, they need to be refrigerated to ensure that the cells are not destroyed or overgrowth. However, PROBIOME does not need to be refrigerated because the probiotics in PROBIOME are processed by freeze-drying technology and can still survive at room temperature. In addition, PROBIOME’s packaging and capsules also act as a good protective layer, these help to ensure the viability of probiotics.

Some people are allergic to probiotics, but this is only a minority. If there are signs of an allergic reaction (rashes, itchy skin, diarrhea, vomiting, difficulty breathing, and etc.) stop taking PROBIOME immediately and consult a trusted physician or doctor.

Yes, the microflora in the human intestine will continuously be affected by internal health and external factors. In order to maintain the balance of the intestinal microflora, we must regularly take probiotic products in the long term.

We accept Credit Card/Debit Card and FPX.

Please Note: Such list of payment methods may be modified from time to time. We may restrict the available payment method to manage risk or based on the type of transaction.

Due to the complexity of our fulfillment operations, once the order is confirmed, we cannot cancel or stop the order from processing. All payments made are non-refundable and you hereby agree that you have no rights to claim or make demands for any losses or expenses incurred.

We advise you to make a cancellation before the order is confirmed.

Your order will be shipped once payment is completed. All orders are processed within 1-5 business days (excluding weekends and holidays).

Please Note: The time required for the delivery of your order(s) may vary depending on the distance and location of your designated address.

We will notify you on the status of shipment arrangement by sending an email provided with a tracking number once the orders have been processed by the courier (which you’ve selected when you purchase your item).

We have a 14-day return policy, which means you have 14 days to make a return after receiving your item.

However, if you have clicked the ‘confirm’ button upon receiving your item, it signifies that you have accepted the item without any issues and unfortunately, we can’t entertain any returns.

To be eligible for a return, your item must be in the same condition that you received it, unused with original tags and the packaging still intact.

We do not accept refunds or exchanges unless the item you purchased is defective or if the item is wrongly delivered. In circumstances where you consider that the item is defective, you should promptly contact us at [email protected] with details of the item and its defect(s), and we will reply you within 1-3 business days!